Privacy Policy

1. Information we collect

Account information: your email address and password (managed by our authentication provider), and optionally your name, phone number, company name and industry.

Financial information: transactions, balances and account metadata imported from your bank through Plaid when you choose to connect an account. Your banking credentials are entered directly with Plaid and never reach WizKeep servers.

Content you upload: receipts, invoices and documents you add to your books, and messages you exchange with your accountant inside the app.

Payment information: subscription payments are processed by our payment providers. WizKeep never sees or stores your full card number.

Usage and diagnostics: basic technical information needed to operate the service, such as crash and error logs.

2. How we use your information

To provide the service: keeping your books, syncing bank transactions, generating reports, and enabling collaboration with your accountant.

To operate and secure the platform: authentication, fraud prevention, debugging and support.

To communicate with you: transactional emails such as notifications you enabled, billing receipts and security notices.

We do not sell your personal information, and we do not use your data for third-party advertising or cross-app tracking.

3. Third-party services

We rely on a small set of processors to run WizKeep: Supabase (database, authentication and file storage), Plaid (bank connections), and our payment providers for subscription billing. Each receives only the data needed for its function and is bound by its own privacy commitments and our agreements with them.

4. Security

All traffic between your device and our servers is encrypted with TLS. Sensitive credentials such as bank access tokens are additionally encrypted at the application level. Access to production data is restricted and audited.

5. Data retention

We keep your data while your account is active. Some records may be retained after deletion where the law requires it — for example fiscal documents subject to legal retention periods, or append-only audit records that contain no readable personal content.

6. Deleting your account and data

You can permanently delete your account and associated data at any time from the mobile app (Settings → Delete account). If you can no longer sign in, you can request deletion at wizkeep.com/delete-account. Deletion revokes bank access at Plaid and cancels your subscription.

7. Your rights and contact

You can access and correct your profile information from Settings, export your accounting data from the app, and delete your account as described above. For any privacy question or request, write to support@wizkeep.com.

If we make material changes to this policy, we will update the date above and notify you in the app.